Terms & Conditions
Fragrance Warehouse South Africa - Online Store Terms and Conditions
You are about to read the legal agreement that governs the relationship between you, the Customer (referred to as "you," "your," or "the Customer" herein), and Fragrance Warehouse. Fragrance Warehouse is the proprietor of this website. This page, along with the referenced documents, outlines the terms and conditions under which we provide our range of products listed on our website [https://www.fragrancewarehouse.co.za] (referred to as "our site") to you through our subscription service (referred to as "Products"). We kindly request you to carefully review these terms and conditions before placing any orders for our Products from our site. Please be aware that by ordering any of our Products, you are agreeing to abide by these terms and conditions.
Fragrance Warehouse reserves the right to modify these terms and conditions as needed. All updates to these terms and conditions will be published online. If you do not wish to be bound by the revised terms and conditions, you have the option to terminate this Agreement by providing written notice to us (via email at info@fragrancewarehouse.co.za). However, continuing to use our Service or the Website will be considered as your acceptance of the new terms and conditions. We recommend that you print a copy of these terms and conditions for your future reference.
Please carefully read and understand these Terms and Conditions before using the Fragrance Warehouse South Africa online store (the "Website"). By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use the Website.
1. Acceptance of Terms
1.1. By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
2. Contact Information
2.1. Email: info@fragrancewarehouse.co.za
2.2. Support Email: support@fragrancewarehouse.co.za
3. Use of the Website
3.1. You must be at least 18 years old to use the Website.
3.2. You agree to use the Website in accordance with all applicable laws and regulations.
3.3. You are responsible for maintaining the confidentiality of your account information, including your username and password.
4. Products and Pricing
4.1. Fragrance Warehouse South Africa offers a variety of fragrances and related products for sale on the Website.
4.2. Prices for products are subject to change without notice. The prices listed on the Website at the time of your order will apply.
4.3. Product descriptions, images, and specifications may not always be accurate. We do our best to ensure accuracy but do not warrant that product descriptions or other content on the Website are error-free.
5. Orders and Payment
5.1. When you place an order on the Website, you are making an offer to purchase the products in your cart. Fragrance Warehouse South Africa reserves the right to accept or reject any order.
5.2. Payment for orders can be made through the payment methods accepted on the Website.
5.3. Fragrance Warehouse South Africa reserves the right to cancel any order if there is suspicion of fraud or any other reason deemed necessary.
6. Shipping and Delivery
6.1. Fragrance Warehouse South Africa will make reasonable efforts to deliver orders to the address provided during the ordering process. However, delivery times may vary, and we do not guarantee delivery by a specific date.
6.2. Shipping fees are calculated based on the shipping method selected and the destination address.
6.3. You are responsible for providing accurate shipping information. Fragrance Warehouse South Africa is not responsible for any delivery problems or delays caused by inaccurate or incomplete address information.
7. Returns and Refunds
7.1. Please refer to our separate Return and Refund Policy for information on returning products and obtaining refunds.
8. Privacy and Security
8.1. Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
9. Limitation of Liability
9.1. Fragrance Warehouse South Africa shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or in connection with the use of the Website or the products sold on the Website.
10. Governing Law
10.1. These Terms and Conditions are governed by and construed in accordance with the laws of South Africa.
11. Changes to Terms and Conditions
11.1. Fragrance Warehouse South Africa reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review these Terms and Conditions periodically.
12. Contact Information
12.1. For any questions or concerns related to these Terms and Conditions, please contact us at the provided email addresses: info@fragrancewarehouse.co.za and support@fragrancewarehouse.co.za.
13. Country of Domicile and Service/Product Availability
13.1. Country of Domicile: This website is governed by the laws of South Africa, and Fragrance Warehouse South Africa chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, the following address:
RAVENSTONE
CLIFTON HILLS ESTATE
HILLCREST
KWA-ZULU NATAL
3610
13.2. Service/Product Availability: Our site is intended for use primarily by people in the South African Development Community (SADC) region. While we strive to provide access to our services and products to customers in the SADC region, we cannot guarantee availability or delivery to locations outside this region. If you are accessing our website from a location outside the SADC region, please be aware that some products or services may not be available to you, and you should verify the availability of our services in your specific location before placing an order.
By using the Fragrance Warehouse South Africa online store, you acknowledge the website's domicile in South Africa and agree to these terms regarding service/product availability within the SADC region. These terms constitute the entire agreement between you and Fragrance Warehouse South Africa regarding your use of the Website and its services.